Pre-order at Bamsedyra – here's how it works
Some products at Bamsedyra are offered as pre-orders. This means that the item is not currently in stock, but has been ordered or reserved from the supplier and will be shipped to you as soon as it arrives.
I offer pre-orders to give my customers the opportunity to secure popular products that often sell out quickly, or items that come in limited editions. This provides better predictability for you as a customer – and allows me to order the correct quantities and avoid unnecessary overproduction.
Important to know about pre-ordering
When pre-ordering, you complete the purchase in the usual way. Payment is handled via the chosen payment solution (Vipps, Klarna, etc.). The order is sent as soon as the item has been received and is ready for dispatch.
Estimated delivery time is always stated on the product page. This is an estimate based on information from the supplier, and minor changes may occur.
If your order contains both in-stock items and pre-ordered items, the order will be sent together when everything is ready – unless otherwise agreed in advance.
Frequently asked questions about pre-ordering
Why does Bamsedyra offer pre-orders?
To give my customers better access to popular and sought-after products, and to be able to plan purchases in a responsible and sustainable way.
When do I pay for a pre-order?
You pay upon ordering, in the same way as with regular purchases. This ensures that the item is reserved specifically for you.
What happens if delivery is delayed?
If the delivery time changes significantly, I will inform you as soon as possible. You can then choose to wait or cancel the order and receive a full refund.
Can I cancel a pre-order?
Yes. You can cancel before the item is shipped and receive a full refund. After dispatch, the usual right of withdrawal applies.
Does the right of withdrawal apply to pre-orders?
Yes. Pre-orders are covered by the right of withdrawal act, just like other online purchases.
Are pre-ordered items new and original?
Yes. All pre-ordered products at Bamsedyra are new, unused, and supplied via official distributors.
Ofte stilte spørsmål
Freight
We cooperate with Posten/Bring to ensure that your order arrives quickly and safely.
Choose between
NOK 69 – Package to your mailbox
NOK 99 – Package to a service point
Delivery usually takes 2–5 business days.
We strive to provide you with the best service – with fast, reliable, and affordable delivery. 😊
Return
You can return any order within 14 days. The customer pays for return shipping.Unclaimed packages will be charged a fee of NOK 199.
Payment
We accept Klarna, Vipps, PayPal, and credit and debit cards!
Hvor sendes bestillingen fra?
Bamsedyra er en norsk nettbutikk. Alle bestillinger pakkes og sendes fra lageret vårt i Gjøvik, og du betaler aldri toll eller importgebyr. De fleste pakker er framme innen 3-7 virkedager.
Hvor kommer produktene fra?
Vi kjøper inn alt vi selger gjennom merkenes offisielle distributører i Norden. Produktene kommer i originalemballasje med produsentens egne merkelapper og etiketter. Vi fører blant annet Jellycat, NeeDoh og Hansa Creation.
Hvilken aldersgrense gjelder?
Alle produktene våre er CE-merket og følger EUs krav til leketøy. Aldersanbefalingen står oppgitt på hvert produkt, og vi anbefaler å følge den — særlig for de aller minste.
Kontakt oss
Har du spørsmål før du bestiller, hører vi gjerne fra deg. Send en e-post til josh@bamsedyra.no — vi svarer normalt innen 24 timer på hverdager. Bamsedyra AS, org.nr. 934940040, Sommerfeldtsgate 3, 2815, Gjøvik (kun kontor)
Bamsedyra AS
Every plush toy in Bamsedyra's range is chosen for its exceptional qualities — whether it's a Jellycat that's uniquely soft, or a Hansa Creation that looks so lifelike that children can't put it down.
We are a small Norwegian online store, which means you receive personal service, fast delivery, and always someone to contact if something isn't right. Over 600 customers have given us 4.9 out of 5 stars — not because we're the biggest, but because we care about what goes out the door.
